2 out of 3 Executives Agree: Change is Hard Work!
The results from McKinsey's latest Global Survey are in and the numbers ain't pretty, folks: only 1 out of 3 executives reported successful organizational transformations. Wow. Batting .333 may get you in the Baseball Hall of Fame, but it certainly won't look good on your business resume.
Change management is a critical component for our Consulting approach and as participants of the survey, we can readily agree to some of the findings of the study. Unsurprisingly, the success and failure of (meaningful) organizational transformations is in the planning. Surely you didn't need to a $100K consulting team to tell you that, but hey, I'm not going to judge if you did.
The biggest takeaway from the survey results are the steps that it takes to plan successfully. And as our Jedi-in-training, Mini Micha, is prone to say, "planning is 100% free". So here they are:
Step 1: Clarify your objective.
Step 2: Clarify your performance metrics.
Step 3: Make your progress clear to the whole team. Repeatedly.
Step 4: Clarify your communication.
Step 5: Clarify accountability.
Sense a theme?
As AJ Lafley says, communicate to your executives on a sixth-grade level - that's probably one of the best pieces of advice you'll ever get with change management.
Hope you had a good Labor Day weekend. Talk to ya again later.