I caught this on my feed this morning and didn't think too much of it, until Micha emailed it to the team AND an old intern of ours let us know that people at his new job have been emailing him about his "old company".
For those unaware, there is a marketing company in Murrieta, CA called eBoost Media that is getting bad reviews online and when Matt Cutts twit about it, it became big news. To nip this in the bud, let it be known that we are eBoost Consulting, NOT eBoost Media. We have no affiliation whatsoever with that company other than an unfortunate penchant for the term "eBoost".
What's particularly unsettling about this story is that Rogier van Bakel (the customer whose blog post about the eBoost Media sale rep's voicemail shed light to most of eBoost Media's "service") received horrendous customer service and SEO work. Our team at eBoost Consulting prides itself on our relentless commitment to exceptional customer relationship-building and top-shelf online marketing work (SEO being one of the tools we utilize). We don't want our name to be dragged in the mud and don't appreciate to be associated with bad customer service nor bad SEO work. It downright angers me to fathom anyone reading the stories and thinking that we're even remotely associated with them.
Offer to Rogier van Bakel
Rogier, we ask that you contact Nick Urbani, our top-rated Consultant, at his direct line: 619-664-4691 x9020 and we will perform SEO work for you FREE-of-charge in exchange for you blogging that eBoost Consulting is NOT eBoost Media at the completion of the work. This assumes that the scope of the work isn't large...but heck, even if it is, we will work something out.
In fact, this offer extends to any of those who have complained about bad service from eBoost Media. First call to Nick gets the free service.
-johnny
Here are a few links to the story:
Update #1 (7/24, 2:16PM PDT):
Our official press release is live. You can read eBoost Consulting's statement here.
Update #2 (7/24, 3:22PM PDT):
Quick video in lieu of our weekly Boost Basics.
Update #3: (7/24, 3:29PM PDT):
Dedicated landing page is live to aggregate information.
Update #4: (7/24, 4:50PM PDT):
Nick is on the phone with Rogier van Bakel.
Update #5: (7/24, 5:50PM PDT):
Rogier also submitted a new blog post, entitled "Egads: One eBoost is
Not Like The Other". Thanks for the clarification Rogier!
Rogier declined the offer due to journalistic integrity, which we wholeheartedly understand. So, the offer has changed. First victim of eBoost Media who contacts Nick at 619.664.4691 x9020 or nick at eboostconsulting dot com will receive SEO work, free of charge.
When I read what happened the other day, I knew it couldn't have been you guys, but I emailed it over to nick anyway. Way to rise above it offering the free service...if I say I complained about eBoost Media, can I get some free SEO for my sites? haha
Keep up the good work guys!
Posted by: Ian | July 24, 2008 at 01:25 PM
Ian, thanks for your support! Check your email and get back to me.
Posted by: Johnny Chan | July 24, 2008 at 02:40 PM
Just wanted to thank the whole team at Eboost Consulting.
I came across this firm as a result of being scammed by Eboost "Media" and Nick graciously agreed to help me out. I have a business in Florida and Nick and his team prepared a professional SEO guide and have really improved my local rankings.
Eboost Consulting is the real thing and I am first in several key phrases as a result of their analysis and suggestions. I would welcome anyone to contact me and I will be happy to let you know about this great company and it's talented staff.
They are on the very short list of lgitimate SEO firms and they know what they are doing.
Posted by: Pierce Fleming | January 06, 2009 at 10:31 PM